We are in our 80's. We were told that the car would be ready when we went to pick it up. Well, it wasn't. We were expected to take the car 30+ miles away to get it inspected. It was a total inconvenience for us to do that so I paid $ 42.00 for a locally car place to do it instead. It made me mad that I had to do that.You need to do what you say , I question if I would come to you again. I don't mean to be difficult but that's how I feel.We expected everything to be done as you said.