Austin and Jim Lister provided a great customer service experience! I can’t thank Williams Toyota enough for their family like environment and easiness or purchasing a vehicle. I will definitely continue to purchase my vehicles from Williams Toyota!
I had a less than stellar experience at the Elmira dealership. Two friends, both women, recommended Gary. He was great! I called first, knowing exactly what I wanted (Rav4 hybrid XSE and knowing the features I wanted also). The next day he called back and secured one for me exactly as I wanted it. From my understanding it was a build, but already in process, so my wait was less than expected. Great to deal with, great sense of humor, and made the process smooth and painless.
I used Consumer Reports to research this vehicle.
Although it is a long ride to your dealership from Binghamton ,NY, where we live, we like your sales service and prices.
We especially like Gary Archer for all of his valuable assistance!!!
What a great experience from looking to ultimately purchasing the truck. Clay was a great and knowledgeable salesman. Karen in the office was wonderful and made the paperwork less painful and Jim Lister helped us with a great deal. Couldn't be happier and highly recommend We Williams Toyota!