I was pretty sure I wanted the new RAV 4 - Adventure Model. Williams had this model available for a test drive and I was sold. Salesman - Jake Burgess went out of his way to ensure that I received just what I wanted at a fair cost. I also got what I wanted on my trade-in; so all in all, I've been extremely happy with my experience here at Williams. As a side note - I researched this vehicle on The Car Connection.
Great experience from beginning to end. Began the process with Jessica who answered all our questions in a timely fashion. Met with Jake who went the extra mile to make sure we were happy. Karen offered us some valuable products in finance and was quick to print our paperwork.
We called ahead in hopes of test driving a car while we drove through the area from out of town. Gary had the car we were interested in ready and waiting! It is amazing that buying a car and working with Gary at a dealership an hour away from home was just as easy as working with a local store. We appreciate all the time he spent answering our questions, the absence of pressure and the pleasant smile he always carries with him. Thank you Gary, you made the process of upgrading from my very old, yet loved, van to a newer vehicle as painless as possible. It is appreciated!
We were recommended by our son to go to this dealership to find a vehicle. We were lucky enough to get the Sam sales person as he did. Gary Archer was very accommodating without being pushy. Made sure we found the vehicle that we were comfortable with .. Was very patient explaining the features.
Paperwork was ready and wiaiting for us ... making the process much quicker. Excellent customer service! Will definately recommend this dealership to friends and family.