Wodonga Prestige Volkswagen

167-171 Melbourne Road
Wodonga, VIC 3690

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4.9 rating of Wodonga Prestige Volkswagen
4.9 out of 5

100% Recommended

Based on 67 Sales and 1 Service Reviews

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Ratings 4.9
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Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
1 Star Rating
Overall Experience
After-sales service is non-existent. The after-sales service department (dealing with James Nelson) would recommend what repairs need to be done to fix the car problem (a new car), then they take the car for the recommended repairs and keep it for several days, charge you heaps, but the car has the same problem after the repairs and they are not prepared to take it back to repair the same problem again and then simply saying that they have already spent enough time and money on the repairs and recommend to take the car elsewhere, however they are not prepared to refund the money they have charged for the unsuccessful repairs. Dealing with James Nelson is just pathetic - typical car salesman that tries to put words in your mouth and then blames the car problem on the customer, rather than help to repair the car.
Not a very good public relations employee for the company.
I wouldn't any longer recommend the company to anyone - just bad service.
Keep away from Wodonga Prestige Volkswagen and save yourself a big problem.

Bogong, VIC
Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
5 Star Rating
Overall Experience
Thank you Shane for going above and beyond in assisting me in sourcing a new multivan when many other dealers had told me it was impossible.
Your honesty and commitment to client service are exceptional.
You will now be my 'go to' VW dealer.
Your time and efforts are really appreciated.

Audley, NSW
Jacquie  at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Jacquie  at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
The staff at Wodonga Prestige were professional throughout my whole experience. From my first phone call right though to the very end.
The sales team were respectful of my requests & very patient, supporting my questions with knowledgable answers providing me with the greatest of confidence in my purchase of my Golf - which I just love.
I would recommend the Wodonga Prestige in a heartbeat!
Albury, NSW
Peter T at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Peter T at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
I was very impressed with the customer support at Wodonga Prestige Volkswagen. Returned calls were always prompt and communication was excellent. I am very happy with the result. Thank you Tom.
John L at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
John L at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
Great service from Alex, Peter, the detailers and the workshop team to deliver a beautifully presented vehicle.
Wangaratta, VIC
Marta R at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Marta R at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
Second car I have purchased at the dealership in a year. Flawless process again. Thank you for your accommodation and help.
Brighton East, VIC
Greg D at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Greg D at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
Very happy with the service we received by all the staff we dealt with.
Albury, NSW
Jo S at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Jo S at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
Easy to deal with answered any queries promptly
Howlong, NSW
Graeme m at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Graeme m at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
We have found the service and sales service is be excellent as per our grading
Jasmine s at Wodonga Prestige Volkswagen Wodonga Prestige Volkswagen (02) 6055 9900 167-171 Melbourne Road , Wodonga, VIC
Jasmine s at Wodonga Prestige Volkswagen
5 Star Rating
Overall Experience
An easy, enjoyable experience from start to finish. Nathan made the whole process so easy. I would definitely recommend.