From the minute you walk in the door you are treated like family. Everyone is helpful and knowledgeable. Everyone who walks buy you speaks. It’s a very low pressure situation. You are allowed to walk around and look at your leisure. If you’re looking for an RV these are the people to see.
Everyone at Dodd RV is helpful and nice! Arnold in Finance, Scott in Sales and Melissa in the Service department have all treated us well and gone out of their way to make our experience a great one. This is our 2nd Grand Design RV unit we have purchased from Dodd RV in Yorktown. We are happy campers!
Excellent dealership; this was by far the best RV purchase experience we’ve ever had. You want to look for a dealership that’s going to give you service after the fact; we all know things go wrong with RVs but you want to be able to bring it in with no hassle. We recently had some trouble with her air-conditioner and I called and literally was able to get a diagnosis that same day. Most dealerships just want to sell you the RV and be done with you; not this dealership. Dodd RV, keep doing what you’re doing because not many other dealerships do it like you guys do. If I had to make another purchase here again I absolutely would!
We came across Dodd at the RV show in Va Beach. We met Greg there and a few months later we came to the Yorktown store and looked around. Greg was very helpful and let us wander around. A few months later we came back to Greg and bought our new RV! The service was great and they have a homie feel that we like. We were never treated like a number but a family member. And we Love out new RV!!
Every person we encountered or dealt with at Dodd RV was friendly, professional, helpful. It is very easy to understand why others have rated this dealership so high, and the awards are well deserved. We could not have asked for more. Robin was so patient throughout the whole process, such a delight to work with. We highly recommend this business to anyone and everyone who is in the market for an RV of any kind. A+ experience!