Park Chrysler Jeep

The process was smooth and informative. We had a good idea about what we wanted and Mac was a great help as we worked through our questions.

Mac was a excellent sales rep. He was extremely knowledgable, answered all questions, and made sure I was comfortable with the entire process. Would buy another vehicle from him again snd would highly recommend him to others.

Overall I had a great experience at Park Jeep, especially with my sales person Greg McAllister. I was a walk in customer looking for either a used Cherokee or Grand Cherokee and Greg greeted me with a big smile. He adeptly accessed what I needed and we were on a test drive within a few minutes. He was low pressure, as he knew that I also wanted to test drive the Ford Edge. I ultimately decided to go with a Cherokee and decided to buy from Park Jeep because of not only the features of the vehicle but also because I wanted to work with Greg.

A very positive experience with the entire staff, all the way from the receptionists to the general manager. Friendly staff, informative and professional, yet fun.

Terrible dealership, both sales and service. One star is too high. Park Chrysler Jeep of Burnsville sold me a pre-owned 2016 Jeep Cherokee with pre-existing but hard to notice damage. I later discovered that the luggage rack was loose, and in fact, lifted right up off of the roof of the car. Still under 3 year factory warranty and took it in to the service dept. to be fixed. Received wonderful lip service on remedying the situation and customer satisfaction, but was then told I needed to see the general manager, Steven Davis. Davis stated the factory would not cover it, and the repair cost would have to come out of his own pocket, so he baulked at repairing it. He obtained an estimate from a body shop and offered to pay half. I obtained 2 estimates on my own behalf and they came in twice that of his, but Davis would not budge on the lowest dollar amount. I asked if he would at least throw in a handful of free oil changes, which he said yes, but later did not deliver. Both the sales and service department reflect this skinflint leadership style, where actual customer satisfaction is a matter of making the customer feel good by lip service and not action.

It was a wonderful experience!!

Just bought my 2nd car in 2 years from Park Chrysler Jeep. That is not by accident. Awesome people with fair prices!

We had a very good experience and everyone was very helpful

Remote start stopped working 2 days after I took the vehicle home, auto seat adjust stopped working, missing screws by pedals(piece of plastic sags down a little) Car manual said the car comes with 2 headphones that are not in the car and only plays movies through all of the speakers,(no headphone jacks). Found many things damaged after further inspection( plastic broken in door handles, light in back door broken.) was happy with the service but would have liked more info on the vehicle before purchasing!! Will be coming in to get remote start fixed. 2nd key that was in ignition was missing keys and not working when I got home, extremely disappointing!

Juanita and I enjoyed our experience at Park Chrysler Jeep